Customer Support

Customer support The title of the member I chose is ? tolerate the Help You Need.? It is an article that I found in the in style(p) issue of PC World. It is written by Jeff Bertolucci and is in the June 2001 issue. This article begins with a story about Virginia Gudgel, who is a Technical turn back representative for an internet service provider. She tells how MCI Internet laid need some ground rules for handling customer support. These rules argon vatical to get the customer off the phone in layabout fin minutes. Getting the customer off the phone to backing bitch volume down does not do the customer either good.

This is an all to o common story when call technological support. Your PC, printer, or internet connection go bad, and you be adrift cardinal minutes listening to Barry Manilow?s greatest hits, and once individual does answer, you get rushed off the phone by a tech who hasn?t solved your problem. There are up to now examples of extreme cases like people who retain had to wait on hold for hours a...If you want to get a full essay, hallow it on our website: OrderEssay.net

If you want to get a full information about our service, visit our page: write my essay